FAQs

Are your products authentic?

Yes! We source directly from trusted Korean suppliers and authorized distributors.

How long does shipping take?

Most orders arrive in 5–9 business days across Canada.

Do you offer refunds or exchanges?

Yes — unopened products can be returned within 14 days of delivery.

Do your products have English instructions?

Yes, most K-beauty items come with English labels or guides on our site.

Is it safe for sensitive skin?

Many of our brands like COSRX and Medicube are dermatologist-tested and safe for sensitive skin.

What Our Customers Are Saying 💖

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“My skin is visibly brighter after using the Medicube Capsule Cream for just a week. And it came in 6 days!”

— Jasmine M., Toronto

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“Finally found a Canadian site for COSRX. Fast delivery and well-packaged.”

— Sana P., Vancouver

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“Love the packaging and results. I’ll be ordering again for sure!”

— Emily C., Calgary

Why Trendora?

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Authentic K-Beauty

We source directly from trusted Korean skincare brands.

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Fast Canadian Shipping

Your glow-up delivered in 5–9 business days.

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Secure Checkout

Shop confidently with Shopify’s secure payment system.

Unmatched Quality

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Derm-Tested Ingredients

We use only safe, effective ingredients backed by dermatologists and K-beauty labs.

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Gentle on All Skin Types

No harsh chemicals or fragrances — just clean, calming care that works for everyone.

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Cruelty-Free Products

We stand against animal testing. Every brand we carry is 100% cruelty-free.